Shipping policy

 

Shipping Policy

Last updated: Jan14, 2026

Thank you for shopping with TALENTBABY.
We are committed to providing a reliable, transparent, and smooth delivery experience for all customers.
Please review the information below to understand how we process and ship orders.

Order Processing

Orders are processed every day

Most orders are dispatched within 1–2 business days after purchase.
During peak sales periods, promotions, or holidays, processing times may take an additional business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Locations & Delivery Times

We ship from multiple fulfillment centers depending on your location.

*Orders are fulfilled from various global fulfillment locations depending on product availability and shipping destination.

United States Orders

  • Shipped from our U.S.-based warehouse

  • Estimated delivery time: 3–5  days

  • Delivered via trusted domestic carriers

International Orders (Outside the U.S.)

  • Estimated delivery time: 3–5 days, depending on destination and customs processing

Please note: Delivery times are estimates and may vary slightly due to carrier delays or customs clearance.

Shipping Rates

Shipping rates are calculated at checkout based on your location, order weight, and selected delivery method.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly displayed at checkout.

Shipping fees will be displayed at checkout based on your location and the selected delivery method

 

US:Free shipping on orders over $57 USD. Orders under $57 USD incur a $5.49 shipping fee.

GB: Free shipping on orders over £42. Orders under £42 incur a £4,09 shipping fee.

AU: Free shipping on orders over $82AUD. Orders under $82 AUD incur a shipping fee of $7.91 AUD.

CA: Orders over CAD 78 qualify for free shipping. Orders under CAD 78 incur a shipping fee of CAD 7.51.

EU:Orders over EUR 48 qualify for free shipping. Orders under EUR 48 incur a shipping fee of EUR4.64.

Prices will be converted based on the exchange rate of your local currency.

Tracking Your Order

Once your order has been dispatched, a tracking number will be sent to your email.

Tracking updates may take up to 24–48 hours to appear after shipment.
If you do not receive tracking information within 3 business days after placing your order, please contact us at support@talentbabyshop.com.

Customs, Duties & Taxes

For international orders, your purchase may be subject to import duties, taxes, or customs fees imposed by your local government.

  • These charges are not included in the product or shipping price

  • Any applicable duties or taxes are the responsibility of the customer

  • Customs processing may occasionally cause delivery delays beyond our control

In most cases, customers do not experience additional charges upon delivery.

Lost, Damaged, or Delayed Shipments

We take great care to ensure that your order arrives safely and on time.

If your package arrives damaged, is missing items, or appears to be lost in transit, please contact us at support@talentbabyshop.com within 8 business days of the expected delivery date.

Once the issue is confirmed, we will arrange a replacement or refund at no additional cost.

Incorrect Shipping Information

Please double-check your shipping address at checkout.

If an incorrect or incomplete address is provided and the order has already shipped, we may be unable to redirect the package. TALENTBABY is not responsible for delays or delivery issues caused by incorrect address information.

If you notice an error immediately after placing your order, contact us as soon as possible and we will do our best to update it before dispatch.

Order Marked as Delivered but Not Received

If tracking information shows your order as delivered but you have not received it, please:

  1. Check with household members or neighbors

  2. Contact your local post office or carrier

If the package still cannot be located, contact us within 10 business days of the marked delivery date so we can investigate further.

Important Notice:
The address below is our registered business address only and not a return address.
All returns must be sent to the warehouse address provided after a return request has been approved.


Contact Us

If you have any questions about our delivery policy, please contact us using the information below:

PINGOOD PRECISION LIMITED
Phone: +852 1619 6295
Email: Support@talentbabyshop.com
Service Hours: 9:00 AM - 6:00 PM